LEGAL REFERENCE

Our Terms Shape Your Account

Every account on 3milyar operates under clear, transparent rules. We've built these terms around your security, fair play and smooth payouts. Read through to understand how we protect...

Account SecurityFair PlayPayment SafetyDispute ResolutionIndonesia Compliance
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3milyar Our Terms Shape Your Account

Policy Foundation & Jurisdiction

3milyar operates under the laws and regulations applicable to our supported regions, including Indonesia where local law permits. These terms govern your use of our platform, your account creation, gameplay, deposits via DANA, OVO, GoPay and QRIS, and all withdrawals. By opening an account, you agree to these terms in full. We reserve the right to update these terms with notice. Disputes

are resolved through our support team first, then escalation channels as outlined below.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Policy Questions & Support

Team online

Live Chat

Reach our support team instantly through the chat widget on your account dashboard. We respond to policy questions and account concerns within minutes during operating hours.

Email Support

Send detailed questions to our support inbox. Include your account ID and a clear description of your concern. We reply within 24 hours with full policy clarification.

Account Settings

Review your account terms, payment history and security settings directly in your dashboard. Update your preferences and contact details anytime without contacting support.

EDITORIAL CLARITY

Why Our Terms Matter

Transparent Rules

Every rule on this page applies equally to all accounts. We don't hide clauses or change terms mid-session. Your gameplay and payouts follow the same standards as every other player.

Account Protection

Your account data, payment details and session history are encrypted and stored securely. We never share your information with third parties outside our payment and compliance partners.

Fair Payout Process

Withdrawals are processed in the order received. DANA, OVO, GoPay and QRIS transfers complete within the timeframes stated in your account. No hidden holds or surprise delays.

Dispute Resolution

If you believe a payout was delayed or a game outcome was incorrect, our support team investigates with full transaction logs. We resolve disputes within five business days.

Compliance Audits

Our platform undergoes regular security and fairness audits. Game outcomes are verified by independent testing. Payment flows are monitored for fraud and compliance with local regulations.

Your Rights

You can close your account anytime, request your data, or dispute a charge through your payment provider. We honor all requests within the timeframes set by Indonesian payment law.

Consistency Across Our Policies

Account TermsSame rules apply whether you're on desktop, mobile or tablet. Your account balance, game history and payment methods sync instantly across all devices.
Payment TermsDANA, OVO, GoPay and QRIS deposits and withdrawals follow identical processing rules. No payment method receives faster or slower treatment than another.
Game RulesLive casino tables, slot lobbies and sportsbook markets all operate under the same fairness standards. Game outcomes are generated by certified random-number systems.
Bonus TermsAny promotional offers running on your account are subject to the same wagering and withdrawal rules. Bonus terms are displayed before you claim them.
Security StandardsYour login, payment data and session activity are protected by the same encryption and fraud-detection systems across all 3milyar pages and features.
Support ResponsePolicy questions, account issues and payment disputes receive the same priority and investigation depth regardless of when you contact us or which channel you use.
Data RetentionYour account history, transaction records and game logs are retained for the same period across all regions where we operate, in line with local data laws.
PLATFORM SNAPSHOT

What Defines Our Platform

01
Multi-Provider Lobby Live tables from Evolution, slots from Pragmatic and PG Soft, sportsbook markets from our in-house team — all accessible from one account without switching apps or logging out.
02
Instant Account Setup Open your account in seconds with your phone number and email. Verify your identity, link your DANA, OVO, GoPay or QRIS wallet, and jump into the lobby within minutes.
03
Real-Time Balance Updates Your account balance updates instantly after every bet, win or payout. No delays, no pending states. What you see is what you have, ready to play or withdraw.
04
Mobile-First Design The entire platform is built for your phone. Tap to place bets, swipe to browse games, and manage your account without pinching or scrolling through desktop clutter.
05
Transparent Payout Flow Request a withdrawal and track it in real time. See your funds leave your 3milyar account, confirm receipt in your DANA, OVO, GoPay or QRIS app, all within minutes.
06
Account Security Controls Set login pins, enable two-factor verification, and lock your account instantly if needed. You control who accesses your account and when, with full audit logs of every login.

Terms & Conditions Questions

Your account closes immediately and all gameplay stops. Any remaining balance is returned to your linked payment method within 24 hours. Your account data is retained for seven years to comply with Indonesian financial regulations, but you cannot log back in.

Yes. Contact support with your account ID, game ID and the specific round you're disputing. Our team reviews the game logs and transaction records. If an error is found, we correct your balance immediately. Disputes are resolved within five business days.

All payment data is encrypted end-to-end and never stored on our servers. Transactions are processed through certified payment gateways that comply with Indonesian banking standards. Your payment provider's fraud protection also applies to every transfer.

All bonuses and promotions are optional. Terms are displayed before you claim them, including wagering requirements and withdrawal rules. You can decline any offer without penalty. Bonus funds expire if unused within the stated timeframe.

We can update these terms with 30 days' notice sent to your registered email. Changes take effect on the date stated in the notice. If you disagree, you can close your account before the change takes effect without penalty.

Lock your account immediately through the security settings in your dashboard. Contact support with details of the suspicious activity. We investigate, review your transaction history, and reverse any unauthorized charges within 48 hours if fraud is confirmed.

Withdrawals to DANA, OVO, GoPay and QRIS typically complete within 5–15 minutes after you request them. Bank transfers may take 1–2 hours depending on your bank. You can track your withdrawal status in your account history in real time.